Personal Best Worldwide Ltd trading as Nature's Nook UK
Last updated: 9 March 2026
1. Introduction
Personal Best Worldwide Ltd, trading as Nature's Nook UK ("we", "us", or "our"), respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
We comply with the requirements of the UK General Data Protection Regulation and the Data Protection Act 2018.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Company Name: Personal Best Worldwide Ltd
Trading Name: Nature's Nook UK
For the purpose of data protection laws, Personal Best Worldwide Ltd is the data controller responsible for your personal data.
If you have any questions about this policy or your personal data, please contact us through the contact details provided on our website.
3. Information We Collect
We may collect and process the following types of personal information:
Information You Provide
- Name
- Email address
- Phone number
- Billing and delivery address
- Any information submitted via forms, messages, or enquiries
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Cookies and tracking technologies
4. How We Use Your Information
We use your information for the following purposes:
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To provide and manage our services
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To process orders and transactions
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To communicate with you about enquiries or purchases
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To improve our website and customer experience
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To comply with legal obligations
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To send marketing communications (only where permitted by law or with your consent)
5. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases for processing your personal data:
- Contractual necessity – to fulfil orders or services you request
- Legal obligations – to comply with applicable laws and regulations
- Legitimate interests – to operate and improve our business and services
- Consent – for marketing communications or optional cookies
6. Sharing Your Information
We may share your personal data with:
- Payment service providers
- Website hosting providers
- Delivery or logistics companies
- Professional advisors (such as accountants or legal advisors)
- Government or regulatory authorities where required by law
We only share information that is necessary and ensure appropriate safeguards are in place.
7. International Data Transfers
If your personal data is transferred outside the UK, we will ensure appropriate safeguards are implemented to protect your information, such as approved contractual clauses.
8. Data Retention
We will retain your personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
9. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to data portability
- The right to object to certain types of processing
- The right to withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data protection rights have been violated.
10. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can control cookie preferences through your browser settings. More details may be provided in our separate Cookie Policy.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the contact details listed on our website.