TERMS AND CONDITIONS

Personal Best Worldwide Ltd trading as Nature's Nook UK

Last updated: 9 March 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website operated by Personal Best Worldwide Ltd trading as Nature's Nook UK ("we", "us", or "our").

By accessing or using our website and purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website.

These Terms are governed by the laws of United Kingdom and operate in accordance with applicable consumer protection laws including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.


2. About Us

Company Name: Personal Best Worldwide Ltd
Trading Name: Nature's Nook UK

Throughout these Terms, references to "Nature's Nook UK", "we", "us", or "our" refer to Personal Best Worldwide Ltd.


3. Use of the Website

By using our website you agree:

  1. To use the website only for lawful purposes
  2. Not to misuse, disrupt, or attempt to gain unauthorised access to the website
  3. Not to use the website in a way that may damage or impair the service or other users' experience

We reserve the right to restrict or terminate access to our website if misuse is suspected.


4. Products and Descriptions

We aim to ensure all product descriptions, images, and pricing displayed on our website are accurate.

However:

  1. Colours and product appearance may vary slightly depending on device screens.
  2. We reserve the right to correct errors, inaccuracies, or omissions at any time.

Product availability is subject to stock levels.


5. Orders

When you place an order through our website:

  1. You confirm that all information provided is accurate and complete.
  2. Orders are subject to acceptance and availability.
  3. We reserve the right to refuse or cancel any order at our discretion.

A contract between you and Nature's Nook UK is formed once your order has been confirmed and accepted.


6. Pricing and Payment

All prices listed on our website are in GBP (£) unless otherwise stated.

We reserve the right to:

  1. Change prices at any time
  2. Correct pricing errors

Payment must be completed before orders are processed and dispatched.


7. Delivery

Delivery times provided on our website are estimates only and may vary depending on location and courier services.

We are not responsible for delays caused by:

  1. Courier services
  2. Customs processes
  3. Circumstances outside our reasonable control

Ownership of goods transfers to the customer upon delivery.


8. Returns and Refunds

Our Refund and Returns Policy forms part of these Terms.

Customers are entitled to a 14-day cooling-off period for online purchases under the Consumer Contracts Regulations 2013.

Faulty or damaged items may be returned within 30 days of purchase in accordance with our Refund Policy.

Customers are responsible for organising and paying for return shipping unless otherwise stated.


9. Intellectual Property

All content on this website, including but not limited to:

  1. Text
  2. Images
  3. Logos
  4. Branding
  5. Graphics
  6. Website design

is the property of Personal Best Worldwide Ltd trading as Nature's Nook UK unless otherwise stated.

This content is protected under applicable intellectual property laws and must not be copied, reproduced, or distributed without permission.


10. Limitation of Liability

To the fullest extent permitted by law, Nature's Nook UK shall not be liable for:

  1. Indirect or consequential losses
  2. Loss of profits or business
  3. Loss resulting from misuse of our products or website

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.


11. Website Availability

We aim to ensure our website is available at all times, however we do not guarantee uninterrupted access.

We may suspend, withdraw, or modify the website without notice.


12. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy.

We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.


13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of external websites.


14. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised date. Continued use of our website indicates acceptance of the updated Terms.


15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of the United Kingdom.


16. Contact Information

For questions regarding these Terms, please contact us using the contact details listed on our website.

Business Name:
Personal Best Worldwide Ltd
Trading as Nature's Nook UK